B2B Technology
Technological Landscape of 2024
In the fast-paced realm of technology, each passing year brings forth remarkable advancements that shape the way we live, work, and interact with the world around us. As we embark…
Business Services
Software, Internet and Technology
Transforming Industries: The Intersection of Software, Internet, and Retail
The rapid advancement of technology has revolutionized the way businesses operate, particularly at the intersection of software, the internet, and retail. This synergy has given rise to innovative solutions, reshaping…
Artificial Intelligence
Agentic AI Meets Cybersecurity: Inside Trend Micro’s Next-Gen SIEM
In the fast-changing world of cybersecurity, threats are becoming more sophisticated than ever. Traditional Security Information and Event Management (SIEM) solutions—once the backbone of threat monitoring—are now facing a new…
Why 24/7 AI Chatbots Are Essential for Modern Customer Support
In today’s always-on digital landscape, businesses can’t afford downtime in customer service. AI-powered chatbots are transforming 24/7 support by resolving up to 80% of routine inquiries, slashing response times, and cutting operational costs by as much as 30%. From Klarna’s AI handling millions of queries monthly to Salesforce achieving 93% accuracy in customer interactions, this post explores real-world success stories, expert insights, and actionable steps to implement AI chatbots that boost efficiency while keeping customers happy.
