Managing employee relocation Challenge: A Canada-based engineering company wanted to retain an employee who was relocating…
Category: Whitepaper
Model Performance Management powered by Explainable AI
Until recently, companies were challenged with deploying one Machine Learning(ML) model into production. Many AI project…
The Rise of MLOps Monitoring
MLOps, or DevOps for ML, is a burgeoning enterprise area to help Data Science (DS) and…
Build High Performance Responsible AI
Before the rise of the internet, software development life cycles were longer due to the nature…
The Connected Customer Experience
The COVID-19 pandemic has profoundly affected the ways in which people live. Lockdowns, remote working, concern…
The Five Phases of Digital Engagement
Customer support teams have faced unprecedented challenges in recent months. For many companies, the tough circumstances…
Five Steps to Master Digital Customer Engagement
According to a 2020 survey from McKinsey & Company, consumers’ rate of digital adoption accelerated by…
TM Forum Report: Autonomous Networks – Exploring the Evolution from Level 0 to 5
The progressive evolution of Communications Service Providers (CSPs) from traditional 20th century telcos to the digital…
TM Forum eBook: Service Assurance Steps Out of the Shadows
Service assurance isn’t very visible in telecoms, but its importance is growing quickly. Today it is…
Breaking up with Excel is hard to do – or is it?
Spreadsheets have long been a staple used for professional and personal purposes such as organizing, calculating,…
