As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is…
Category: Whitepaper
Digital fitness in state and local governments
Even in the most ordinary of times, state and local governments are under constant pressure to…
Top 10 Requirements for Cloud- Native Data Protection for Kubernetes
Kubernetes development is increasingly attracting DevOps teams. According to the CNCF, the worldwide number of cloud-native…
Trilio: Cloud-Native Data Services for Kubernetes with a Focus on Application Resiliency
Container deployments are forecast to grow at high rates over the next several years, particularly among…
5 Facts Every Utilities Contact Center Leader Needs to Know for 2022
For years, technology has been the driving force behind utility contact center growth and success. As…
5 Facts Every Travel & Hospitality Contact Center Leader Needs to Know for 2022
It doesn’t matter if a customer is searching for information or solutions for a rental car…
5 Facts Every Insurance Contact Center Leader Needs to Know for 2022
The insurance industry experienced some unprecedented shifts and changes in 2021. With 2022 right around the…
Rethinking SaaS Management
When SaaS started catching on as the standard model for software delivery, adoption was rapid. Businesses…
The Top 5 Risks of Managing SaaS at Scale
SaaS risks are real and serious. They can threaten your business if you don’t mitigate them…
2021 Endpoints Threats Trends Infographic – Cybersecurity threats: Top of the charts
Cyberattackers have not been slowed down by the worldwide pandemic. Phishing, cryptojacking, and trojans all continue…
